Who We Are
Johnny’s Diner (“Johnny’s,” “we,” “us,” or “our”) operates the website johnnysdiner.com and related online ordering pages (collectively, the “Site”), as well as in-person services at our restaurant(s). Contact: info@johnnysdiner.com.
This Privacy Policy explains how we collect, use, disclose, and protect information in connection with the Site and our services (the “Services”).
Scope
This Policy applies to information we collect online through the Site, by phone, and at our physical location(s). It does not apply to third-party websites or services we do not control.
Information We Collect
- Identifiers: name, email address, phone number, postal address.
- Order & transaction data: items ordered, preferences, date/time, subtotal/taxes/fees, loyalty points (if applicable).
- Payment information: processed by our payment providers; we do not store full card numbers.
- Usage data: IP address, device/browser type, pages viewed, referring URLs, and interactions (via cookies and similar technologies).
- Approximate location: derived from IP or as provided for delivery.
- Job applications: résumé/CV and related details if you apply for employment.
Sensitive information: We do not intentionally collect sensitive personal information unless you provide it (e.g., allergy notes). Please share only what’s necessary to fulfill your request.
How We Collect Information
- Directly from you when you place an order, contact us, join a mailing list, or submit a form.
- Automatically via cookies, pixels, and similar technologies when you use the Site.
- From third parties such as delivery platforms, reservation systems, or payment processors that you choose to use with our Services.
How We Use Information
- Provide, operate, and improve the Services (including order fulfillment and customer support).
- Process payments and prevent fraud or abuse.
- Send transactional messages (order confirmations, updates).
- Send marketing communications (you can opt out at any time).
- Analyze usage to improve menu items, operations, and Site performance.
- Comply with legal obligations and enforce our Terms.
Sharing of Information
- Service providers (e.g., hosting, analytics, payment processing) bound by contractual confidentiality and use limits.
- Delivery & ordering partners (e.g., DoorDash/Uber Eats/GubHub) to fulfill your orders.
- Business transfers in connection with a merger, acquisition, or asset sale.
- Legal and safety when required by law or to protect rights, safety, and property.
- With your direction or consent.
We do not sell your personal information as “sale” is defined under certain state laws. We also do not knowingly share personal information for cross-context behavioral advertising unless you have opted in where required.
Cookies & Analytics
We use cookies and similar technologies to remember preferences and understand Site usage. We may use analytics tools (e.g., Google Analytics). You can manage cookies via your browser settings. Some features may not work without certain cookies.
Your Choices
- Marketing emails: unsubscribe using the link in the email or contact us at info@johnnysdiner.com.
- Cookies: adjust browser settings to block or delete cookies.
- Do Not Track: our Site may not respond to DNT signals.
Your Privacy Rights
Depending on your state or country, you may have rights to request access, correction, deletion, portability, and to limit or opt out of certain processing. To exercise rights, email info@johnnysdiner.com with “Privacy Request” in the subject. We may verify your identity.
Data Retention
We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Security
We implement commercially reasonable safeguards designed to protect information. However, no method of transmission or storage is 100% secure.
Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us to request deletion.
International Users
If you access the Services from outside the United States, you understand that your information may be processed in the U.S., where laws may differ from those in your country.
Third-Party Links
The Site may link to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing information.
Changes to This Policy
We may update this Policy from time to time. We will post the updated version with a new effective date. Material changes will be highlighted for a reasonable period.
Contact Us
Email: info@johnnysdiner.com